FortiSOAR Discussions
Osama-Ahmed
New Contributor

Alert Data

Dear Team,

 

i'm facing an issue with getting alert Data as when i open the alert i get this message "Please wait while Indicators are being extracted"

another Question

i need to see the alert Data (details), how i can do that

3 REPLIES 3
jankit6
Staff
Staff

Hello @Osama-Ahmed 


The indicator extraction for the alert seems stuck or is still in progress.

You can check the Extration playbook status by opening an alert and selecting the playbook execution history for the respective alert.

 

Screenshot_134.png

 

Screenshot_133.png

 

Regarding the second question, could you please share more details? Usually, all the details are available on the alert page.

Osama-Ahmed

Dear jankit6,

thanks for replay.

yes the alert seems stuck and for the second point i get it

jankit6
Staff
Staff

You can review the execution history for the alert to identify the reason for the playbook failure, which should help pinpoint the root cause.
If the playbook has failed, you can also try retriggering it.