Troubleshooting Tip: Unable to change organization for a device in FortiSIEM

[nsoni]

Description	The article describes a situation where the 'Change Organization" option in CMDB does not list the desired target organization for a device.
Scope	FortiSIEM.
Solution	Users may encounter a situation where the 'Change Organization' option in CMDB does not list the desired target organization for a device. Cause: This behavior is by default. The 'Change Organization' feature is designed to allow movement of devices only between organizations that do not have collectors. Example Scenario: A device 'dev1' is currently in the Super organization. There are two other organizations: 'org1' → has at least one collector. 'org2' → has no collector. When Actions -> Change Organization for 'dev1' in CMDB is selected, the dropdown will only show: Super org2 'org1' will not appear in the list because it has a collector.     To move a device to an organization with a collector: Remove the device from its current organization (e.g., Super).  Re-discover the device using the collector associated with the target organization.