FortiSIEM
FortiSIEM provides Security Information and Event Management (SIEM) and User and Entity Behavior Analytics (UEBA)
nsoni
Staff
Staff
Article Id 417362
Description The article provides a step-by-step solution to resolve the issue where the collector IP is no longer visible under the Supervisor GUI health section after upgrading collectors to v7.4.1 or 7.4.2.
Scope FortiSIEM v7.4.1 and v7.4.2.
Solution

Follow these steps to resolve the issue where the collector IP is no longer visible under the collector health GUI page after upgrading collectors to v7.4.X:

 

  1. Take a backup of the file /opt/phoenix/config/phoenix_config.txt on Collector node

 

cp -a /opt/phoenix/config/phoenix_config.txt /opt/phoenix/config/phoenix_config.txt_bak

 

 

  1. Modify the file and add the IP in the value of the parameter FSIEM_IP= using the command (replace Collector_IP with the collector IP before running the command).

 

sed -i 's/^FSIEM_IP=$/FSIEM_IP=Collector_IP/' /opt/phoenix/config/phoenix_config.txt

 

 

  1. Restart phMonitor on the collector using the command.

 

killall -9 phMonitor

 

  1. Verify the phMonitor process is up.

 

phstatus

 

  1. Verify IP visible for the collector in ADMIN -> Health -> Collector Health.