FortiSIEM Discussions
makeel
New Contributor

failed to register this agent computer with " fortiSIEM super "

Dears

 

I want to install the agent V 5 to server operating with windows server 2008 R2 and the our Fortisiem Version is 7

we are facing the issue as you see blow and communication with the super server is allowed

 

Fortisiem.png

13 REPLIES 13
sioannou
Contributor

Hi @bhinangt , 

 

I think the Cluster configuration setting overwrites the configuration of the Agent. I would suggest opening a TAC ticket for the team to provide guidance on the matter. 

 

What you are describing above is not the expected behaviour of the system. I have performed proxy configurations in the past and direct communication with the Supervisor is not required. 

 

S.

bhinangt
New Contributor III

Because I was not using HA mode, removing supervisor IP from cluster config fixed the issue.

Mention only collector IP in cluser and keep supervisor blank :)

 

FSM_FTNT
Staff
Staff

If configured correctly, then the Agent can be proxied through the Collector. All comms are over HTTPS 443. Have you got this sorted out?

bhinangt
New Contributor III

yes got it sorted, in cluster config supervisor IP should be left blank if HA mode is not used.

So deleting supervisor IP fixed the issue.

Announcements

Welcome to your new Fortinet Community!

You'll find your previous forum posts under "Forums"