User Timeout

[adem_netsys]

I am using version 7.2.0 and I cannot change the timeout time of the user I created before we could change this situation. Has anyone encountered this?

[sioannou]

Hi @adem_netsys ,

The time out from 7.2.0 is hardcoded and cannot change. More details here 

https://help.fortinet.com/fsiem/7-2-0/Online-Help/HTML5_Help/Adding_users.htm

Click on the FortiSIEM Attributes tab.

1. For User Unlock, select Unlock by Administrator or Delay next login for x minutes. If Delay next login for x minutes is selected, enter the number of minutes the user will be unable to log into the system after five successive authentication failures.
2. For Idle Timeout, enter the number of minutes after which an inactive user will be logged out. 
   Note: By design, this is currently disabled, and cannot be edited.

Regards,

S

[adem_netsys]

Thank you for reply. I saw this document and asked if there was a different method

[sioannou]

Hi @adem_netsys ,

Lockout duration is stored in ph_user table -> lockout_duration of psql. I have not tried modification and not sure if any change will cause operational issues. 

Regards,

S

[Secusaurus]

Hi all,

Just as a dirty workaround: As the session timeout with different browser windows should be fixed in v7.2: On our big screens, the session is kept alive if a dashboard is opened in any browser tab ;)

The timeout will then only happen at midnight (if you don't use a slideshow).

Best,

Christian

[Chrisler__]

Why is the timeout only happens at midnight? Is this something you configured?

[Secusaurus]

No, I don't know the real reason behind that one. I suppose that one of the many routines running in FSM also affected this timeout. But since 7.2.x, our dashboard screen don't log out at midnight anymore.

So, in general, upgrading might resolve some of the timeout issues.

Best,

Christian