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Supervisor node DOWN
Hello,
After a sudden shutdown of the supervisor VM, all the PH processes are DOWN, and the phtools commands fail to bring it up.
Below are some important SC, What should we do in order to bring the FSM UP again?
Keep in mind that
 
 
 
 
 
  FortiSIEM
EL MOUSTAPHA MOHAMED LEMINE TAHER
EL MOUSTAPHA MOHAMED LEMINE TAHER
2 REPLIES 2
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Hi @Taher11,
Look at the error (red): It reads "Product not registered".
First guess would be that the license period has ended and renewal is required.
Best,
Christian
FCP & FCSS Security Operations | Fortinet Advanced Partner
FCP & FCSS Security Operations | Fortinet Advanced Partner
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If you have an active support contract, you should contact support to help.
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