I didn't make any changes to the settings; I simply turned everything off, moved the collector to another server, and then turned them on one by one (collector > worker > supervisor). The status got updated, but It didn't receive any files and event times.
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Case Closed .. i should turn on collector after fortisiem ..
Glad you found the solution.
In many cases, it also helps stopping and starting the collector via GUI. Usually you see that some of the processes on the collector are not working under the Health panel on the supervisor.
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