FortiSIEM Discussions
Kapres
New Contributor

Integration fsiem and Jira

I am trying integrate fortisiem and Jira! but I cannot do

3 REPLIES 3
bluehawk
New Contributor II

which version? what kind of error are you getting?

Kapres
New Contributor

The fortisiem version is 7.0.3 and it is Jira Cloud, I get this error Result: ERROR: JIRA_IO - Invalid origin instance. Please enter a correct project name
Jira1:Incident: No items are loaded.

Ernie
New Contributor III

You will probably notice that the "Issue Type" under Integration Policy -> Field Mapping is greyed out.

If that's the case, please create an API token at https://id.atlassian.com/manage-profile/security/api-tokens

 

Copy the API token code after you created it, and set it as the Password under the Integration Policy itself. :)

You can find these steps in 7.0.3 Administration Guide, but it's a bit vagely described and doesn't specifically say to use the API token as the Password:

 

Configuring Jira for FortiSIEM Integration

Before configuring Jira, you must log in to your Jira account and create an API Key. Follow these steps.

  1. Log in to your Jira account.
  2. Create an API Key.
  3. Use the GUI user name and API Key in FortiSIEM.

When done, you will have the option to set the Issue Type and all other mappings.