FortiSIEM Discussions
KarlH
Contributor II

Full Install of 7.1.3 SIEM Collector Documentation PDF for Azure misleading!

We have a 7.1.3 FortiSIEM SIEM

 

One our clients move to Azure I  gave them FortiSIEM-7.1.3-Azure_Installation_Guide.pdf  installation guide and FSM_Full_All_AZURE_7.1.3_build0165.zip

 

The  7.1.3 doc then  tells them to go to Marketplace! Marketplace only has one version currently 7.2.2!! I told told the client to install 7.1.3!

So now! my client has a collector that is 7.2.2 while we have a 7.1.3 SIEM breaking Fortinets own recommendations to stay at or below the SIEM version.

 

Meanwhile Fortinet then comes back and says, ' better upgrade your SIEM FSM_Full_All_AZURE_7.1.3_build0165.zip'

 

ANSWER: We cant upgraded a SIEM,  you are asking us to drop everything and upgrade a  SIEM because of one  client ?    Its and MSSP env the reply was very frustrating

 

How about reinstall a version of the collector so it doesn’t cause incompatibility issues

 

 

This is very frustrating,, Fortient tells me to use the Azure 7.1.3 full install then gives me a doc called Azure 7.1.3.pdf that then tells them to go to Marktplace knowing that the version in the doc is out matched on Market place. We can end here on this issue thanks

 

Karl Henning, Security Engineer, CISSP
Karl Henning, Security Engineer, CISSP
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