Collector Registration Failed

[shaheerkhalid256]

I have 10 collectors and successfully registered 9 collectors .1 Collector giving this error.

I have tried wit different user after logged in to the GUI but the same error. 

phProvisionCollector --add admin 'password' 10.10.1.11 Super fsm.col1
Continuing to provision the Collector
Failed to register collector!
Cause:
HTTP Status 401  Not authorized
This request requires HTTP authentication.

seeking expertise answer

[Stephen_G]

Hello shaheerkhalid256,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Secusaurus]

Hi @shaheerkhalid256,

could you just confirm:

• 10.10.1.11 is your supervisor's IP and is within reach of this collector
• The password either really is `password` or your command contains the correct one
• All of your 10 collectors are for the same organization (in case you are using multi-tenant deployment)
• All of the collectors have different names and your provisioning command is using the unique name here
• You have created the collector on the GUI before provisioning it here
• From the collector, a `curl https://10.10.1.11`works (at least shows a warning that the certificate is not accepted)

If all this is true, we can try to look a little deeper into the communication.

Best,

Christian