FortiSIEM Discussions
JohnCheong
New Contributor II

[Ask] is there any Guide to setup SMS / Whatsapp / Line incident push notification.

Hi,
Would like to ask is there any guide to setup SMS / Whatsapp / Line incident push notification.
I would like to setup push notification to my phone via SMS or Whatsapp for some serious incident. 
I saw a FortiSIEM Taiwan Webinars video, fortiSIEM able to send alert to SMS and Line app.

Thank,
John.

1 Solution
premchanderr
Staff
Staff

Hi John,


 When you add an email address to a Notification Policy, you can choose a method, either email or SMS from a pulldown menu


 For SMS, for example, if the recipient is using AT&T Wireless, then use the recipient's 10-digit wireless phone number, followed by @txt.att.net
For example, 5551234567@txt.att.net. The format for the email-to-text email address is different for the various carriers.

https://www.att.com/esupport/article.html#!/wireless/KM1061254?gsi=5re8bo

For your reference, please find the Policy based notification:
https://help.fortinet.com/fsiem/6-6-3/Online-Help/HTML5_Help/FortiSIEM_Operations_Incidents_and_Case...

Hope this information helps.

Regards,
Prem Chander R

View solution in original post

3 REPLIES 3
premchanderr
Staff
Staff

Hi John,


 When you add an email address to a Notification Policy, you can choose a method, either email or SMS from a pulldown menu


 For SMS, for example, if the recipient is using AT&T Wireless, then use the recipient's 10-digit wireless phone number, followed by @txt.att.net
For example, 5551234567@txt.att.net. The format for the email-to-text email address is different for the various carriers.

https://www.att.com/esupport/article.html#!/wireless/KM1061254?gsi=5re8bo

For your reference, please find the Policy based notification:
https://help.fortinet.com/fsiem/6-6-3/Online-Help/HTML5_Help/FortiSIEM_Operations_Incidents_and_Case...

Hope this information helps.

Regards,
Prem Chander R
JohnCheong

Hi Prem Chander R,

Thank you for your answer, I found out, just my country the service provider not allow me to do so .. :( ...  

John

premchanderr

You are welcome John :) 

Regards,
Prem Chander R