FortiSASE
FortiSASE delivers both a consistent security posture and an optimal user experience for users working from anywhere. Secure your hybrid workforce by closing security gaps, plus simplify operations.
RBA
Staff
Staff
Article Id 416841
Description This article describes why the idle timeout setting is not visible in the FortiSASE GUI. 
Scope FortiSASE.
Solution

Authentication settings under Endpoint management -> Endpoint profiles -> Settings would not show the idle timeout option as below

 

Screenshot 2025-10-27 142642.png

 

A few of the FortiSASE instances would show the idle timeout settings.

 

Screenshot 2025-10-27 143218.png

 

The setting 'idle timeout' is specific to SSL VPN; hence, in IPsec-enabled instances, the 'idle timeout' setting would not be visible.

Contributors