Technical Tip: FortiSASE how to connect to different PoP's from end user machine for test purpose

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Description

This article describes how to connect to different PoP's from end user computer for testing purpose.

Scope

FortiSASE, FortiClient.

Solution

When facing connectivity or traffic issue when connected to a nearest PoP, try to connect to a different PoP to see if issue get resolved. 

By following this approach, it can determine which PoP has an issue.

1. Collect the list of POP's and turbo urls links by going to System -> SWG configuration.

2. FortiClient VPN will always use a turbo link to get connected to the nearest PoP from the user's location. To change the PoP user need to edit the host file entry for the turbo link to the resolved IP address of the selected PoP URL.

Resolve the PoP URL's IP address to which the user wants to connect.

nslookup xxyyzz-fra-f3.edge.prod.fortisase.com

ping xxyyzz-fra-f3.edge.prod.fortisase.com

3. Copy the URL's IP address and Turbo url link and make changes in the host file. 

In windows PC, open the notepad as administrator -> File -> Open -> Local disk (C) -> Windows -> System32 -> Drivers -> etc -> Hosts.

Add the IP address, paste the turbo URL link, and save the changes in notepad file. 

4. Now connect the VPN and verify which pop user is connected in the FortiSASE portal.