Troubleshooting Tip: No report visible in Organizations -> Reports tab

[tnesh]

Description	This article describes how to troubleshoot an issue where FortiPortal does not show FortiAnalyzer’s reports under the Organization -> Reports tab. Generally, after adding FortiAnalyzer and navigate to FortiPortal -> Organization -> Reports, it shows 'No data available':
Scope	FortiPortal v7.
Solution	This can be due to any of the following possibilities: There is no FortiManager device added. There is no ADOMs & Sites created. There is an ADOM name, FortiGate device name, or VDOM name mismatch between FortiManager and FortiAnalyzer. Steps: Make sure Reports are visible under FortiPortal -> Device -> FortiAnalyzer -> Reports. Make sure FortiManager is added in FortiPortal -> Device -> FortiManager. Proceed to select the ADOM from FortiPortal -> Organizations -> Edit -> ADOMs -> select the ADOM -> Save. Proceed to create Sites from FortiPortal -> Organization -> Edit -> Sites -> select the FortiGate device/VDOMs -> Save Note: Make sure the ADOM name, FortiGate Device name and VDOM name are same between FortiManager and FortiAnalyzer. After a save, make sure there is no Warning message as stated below: 'Please make sure ADOM name, Device name and VDOM name are same between FortiManager and FortiAnalyzer'. Sample screenshots showing there is no name mismatch: After, navigate to FortiPortal -> Organizations -> Reports. Reports will be visible now.