Description | This article describes what information to provide during a ticket creation when reporting a FortiPortal issue specifically on v7.0 or v7.2. |
Scope | v7.0, v7.2. |
Solution |
Refer to the following steps to collect this information:
Backup configuration: Go to Dashboard -> System configuration and select the backup icon.
Upload the backup configuration along with the user credentials created in the previous step. |
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