FortiPAM
FortiPAM allows you to protect, isolate and secure privileged account credentials, manage and control privileged user access, and monitor and record privileged account activity.
mithing
Staff
Staff
Article Id 306209
Description This article describes how to fix the issue where the FortiPAM GUI login page keeps flashing after finishing setup.
Scope FortiPAM v1.2.0.
Solution

If the FortiPAM GUI login page keeps flashing after finishing setup and unable to access FortiPAM GUI as follows:

 

KB306209-6-flashing GUI.PNG

 

To resolve this issue, execute this command from CLI:

 

get sys status

 

If the license showing status is 'pending':

 

KB306209-3-pending.PNG

 

Check that FortiPAM can reach the FortiGuard server to sync and validate the license.

 

To check it:

  1. Ensure the FortiPAM has allowed to internet (FortiGuard) including checking the routing setting.
  2. Select the option 'Use FortiGuard Servers (96.45.45.45 and 96.45.46.46)' or specify the use of internal DNS server that can resolve to FortiGuard Servers.

 Run the following debug commands in order for FortiPAM to validate license with FortiGuard Servers.

 

    diag debug console timestamp enable

    diag debug app update -1

    diag debug enable

    exec update-now

 

After, re-check  the output for the License Status. It should become 'Valid':

 

KB306209-4-valid.PNG

 

Re-attempt access to the FortiPAM GUI:

 

FortiPAMGUI.PNG