Description | This article describes how to deal with the 'Connection closed' error when launching via Web RDP to a Windows Server. |
Scope | FortiPAM, Windows Server. |
Solution |
There are several ways to access the target in FortiPAM. One of the most commonly used methods is Web RDP to the Servers. A very common error encountered when accessing Windows Servers is the following:
In many cases, it is important to take the WAD debug files and reproduce the error, as follows:
diagnose debug enable
A couple of alternatives to solve this problem would be as follows:
First Option: Adjust FortiPAM in the secret configured to do Web RDP as follows, via CLI:
config secret database edit xx --> This would be the secret ID. set rdp-security-level best-effort --> RDP by default. end
Second Option: Directly in the Target (Windows server), enable the option as shown in the following image.
Note: If the problem is still not resolved, reproduce the failure and take the SSL debug as follows:
diagnose wad debug enable category http diagnose debug enable
Open a case with the TAC and share all the information. |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.