FortiPAM allows you to protect, isolate and secure privileged account credentials, manage and control privileged user access, and monitor and record privileged account activity.
This article discusses FortiPAM custom launcher support level from Fortinet TAC.
Scope
FortiPAM
Solution
FortiPAM custom launchers are created from scratch or modified from a default launcher clone. Every custom launcher is a new setup from Fortinet TAC point of view.
The Fortinet TAC team is working on break and fix scenarios. FortiPAM custom launchers are out of Fortinet TAC's scope of work. Fortinet Professional service team can provide further support for custom launcher issues, and can be contacted via local Fortinet sales representative.
