Description
The article describes the expected behavior of a subscription license expiration notification for different kinds of SKUs.
Scope
FortiPAM.
Solution
For example, FortiPAM is registered with FC1-10-PAVUL-591-02-DD, which refers to the following:
- Subscription for one FortiPAM Virtual Machine seat for between 5 to 9 users.
- Includes FortiClient VRS agent for FortiPAM.
- Includes Advanced Malware Protection.
- Includes FortiCare Premium support.
In case the user seats need to be increased by more than 9 users and also the license is going to expire soon, a new license can be registered accordingly.
In this example, A FC2-10-PAVUL-591-02-DD is registered, and it includes the following:
- Subscription for one FortiPAM Virtual Machine seat for between 10 to 24 users.
- Includes FortiClient VRS agent for FortiPAM.
- Includes Advanced Malware Protection.
- Includes FortiCare Premium support.
However, if the prior license (FC1-10-PAVUL-591-02-DD) is going to expire soon, for example, in 20 days, even though the other license
(FC2-10-PAVUL-591-02-DD) has already been registered before the expiry date, FortiPAM can show a notification that the FortiPAM license is about to expire in 20 days as the following:
Note:
This is expected behavior and will not cause any issues. Once the current user seat license expires, the new license will automatically take effect starting from the expiry date.
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