FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
dsull111
Staff
Staff
Article Id 390850
Description This article describes a scenario where, upon upgrade, the portal produces an 'Internal Error 500' after the login page.
The URL for the page with the 500 error will end with the "SMAAuthenticate.jsp" script, and logins will not succeed.
Scope 9.x
Solution

A reboot of the FortiNAC appliance will rebuild the Tomcat/Java cache and resolve the error:

 

6OhEm.png

Contributors