Technical Tip: Unable to search subdomains in dir...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 196025

Description

This article describes how to solve an issue when Subdomains are unable to be searched. LDAP Login user account specified in the LDAP configuration in System -> Settings -> Authentication -> LDAP is a member of the top-level domain.

Example:

LDAP login is a member of the domain Abc.com.

Unable to search for user records or groups under subdomains:

Sub1.abc.com.
Sub2.abc.com.

Scope

FortiNAC.

Solution

Enable Referral Lookup in the directory model.

Navigate to System -> Settings -> Authentication -> LDAP.
Select the directory, and then Modify.
Select Additional Configuration.
Select Perform Lookup on Referral.
Select OK to save.

For more details on LDAP configuration see the Directories Configuration in the Administration Guide.

1408

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Technical Tip: Unable to search subdomains in directory

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