FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 193779

Description

 

This article describes an issue with Cisco WLC-5508 configured for FlexConnect which is not allowing Host Connections to SSIDs Requiring MAC Filtering. Log message received on the WLC-5508:  Either Vlan Name id Template invalid or no name to id mapping exist for interface 'vlan_200 guest'

 

Scope

 

FortiNAC.


Solution

 

It was discovered that on a Cisco controller using FlexConnect, spaces are not allowed in the Interface Name. 

Example:
WLC-5508 > Controller > Interface Name: vlan_200 guest
WLC-5508 > Wireless > FlexConnect VLAN > VLAN Template > VLAN Name: vlan_200_guest

To solve this error ensure that the 
Interface Name matches the VLAN Name.