FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
arivet-AMER-FNAC-TAC
Article Id 322679

 

Description This article describes the issue when Captive Portal on VPN is not redirecting on success.
Scope FortiNac 8.X 9.X Centos with multiple portals.
Solution Unknown hosts connecting without the Persistent Agent to the VPN are only given the default portal. Without applying the redirect script to the correct portal success page the redirect does not occur and the user sees the message to close and reopen the browser.
 
 
 

closeandreopen.png



Add the redirection script to the default portal under the VPN -> Success page configuration -> Please Wait message. The default portal is always separated by a bar in the list when multiple portals are in use.

 

defaultportal_vpn_success.png


Related document:

FortiGate VPN Integration Guide