FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 196656

Description

 

This article describes an issue with System Updates when testing the settings, and results of the Test button in the System -> Settings -> System Updates view display 'Test failed - unknown hostname'.
 

FTP session to updates.bradfordnetworks.com is successful via control server CLI.


Scope

 

FortiNAC.


Solution

 

This issue can occur if the updates have been received on the appliances, but the appliances have not yet been rebooted. To resolve the issue a reboot of appliances is needed.