Description
This article describes how to solve an issue when FortiNAC is unable to switch VLANs on some Ubiquiti Unifi switches via SNMP. This can occur when the device doesn't support SNMP writes.
Scope
FortiNAC versions 8.3.6 and later.
Solution
Set attributes for the Ubiquiti Unifi switch model so that the CLI method will be used to switch the VLAN. If the CLI method fails, SNMP will be used.
To enable CLI management for Ubiquiti Unifi switches, run the following command in the Control Server CLI.
Device -ip <switch IP Address> -setAttr -name USE_CLI -value "true"
Example:
Device -ip 10.1.1.1 -setAttr -name USE_CLI -value "true"
Contact Support if assistance is required.
