Description
This article discusses the behavior that can occur with Port/interface descriptions configured in a switch modeled in Topology/Inventory which are not updating in Ports view when Resync Interfaces is run.
By default, the appliance does not overwrite the port descriptions in Topology/Inventory with the port descriptions on the actual switch. This was done based upon customer feedback.
Scope
FortiNAC v 8 and above.
Solution
Version 9.4 and greater: Enable this feature via the UI using the 'Preserve Port Names' option. This can be done globally or per device. Refer to the following 9.4 Administration Guide links:
Global setting
Device level setting
Version 9.2 and lower: Enable this feature via the appliance CLI. For instructions, see Enable Port Description Overwrite in section Resync Interfaces of the applicable version of the Administration Guide:
Note: Once enabled, any port description changes made on the switch itself will be updated once one of the following is done:
- Services are restarted.
- Resync Interfaces is run on the device model (either manually or through a scheduled task).
