Technical Tip: Duplicate Switch names and duplicate port names when adding a Switch

[cmaheu]

Description

This article describes how to solve an issue with duplicate switch names and duplicate port names when adding a switch with a hostname that contains the '.' character.

Example:

• Forti.Sw1.
• Forti.Sw2.
  

This can result in FortiNAC truncating the hostname when adding the Switch.

Scope

FortiNAC.

Solution

Workaround: 

• Option 1: Modify the hostname of the switch to use '-'.
• Option 2: Modify the hostname of the switch in the Topology.

Starting from versions 9.4.5, 7.2.4, and 7.4.0 GAs, FortiNAC can preserve the full sysName during discovery, enable the GlobalOption tool before adding devices. In the CLI type (skip FQDN parsing during discovery and pull in the full sysName: Add or modify a device:(

CentOS:

globaloptiontool -name networkDevice.preserveFullName -set true

NACOS:

execute enter-shell
globaloptiontool -name networkDevice.preserveFullName -set true