FortiNAC-F
FortiNAC-F is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks. For legacy FortiNAC articles prior to FortiNAC-F 7.2, see FortiNAC.
shahzeb
Staff
Staff
Article Id 418072
Description This article describes the troubleshooting steps where certain cameras are unable to get correct VLAN from FortiNAC.
Scope FortiNAC-F.
Solution

When port security is applied, some type of cameras are unable to get a correct VLAN. FortiSwitch port status shows 'unauthorized'.

 

2025-08-27_19_21_07-FortiGate_-_NALBFWL001DKCPH1_and_11_more_pages_-_Work_-_Microsoft__Edge.png

 

On the other hand, with the same port settings, the port status of the PC shows 'authorized' and the correct VLAN is obtained.

 

2025-09-03 14_24_52-GoTo Meeting - Copy.png

 

Solution:

 

Set the auth order to MAB on the FortiSwitch port:

 

config switch interface
    edit interface_name
        config port-security
            set port-security-mode {802.1X | 802.1X-mac-based}
            set mac-auth-bypass enable
            set auth-order MAB
        end
    next
end

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