Performing the upgrade of the system via GUI referring guide System update settings:
Select firmware version to download:
Downloading firmware in process page will open in another tab:
Once the download process is completed the following message will appear:
After the complete download select 'Install' button:
Select the download version to install:
After hitting the Update button, upgrade process will start.
Important: Do not close the tab browser.
In case of the following error during upgrade check the downloaded file:
Upgrading 10.1.12.42 with /bsc/campusMgrUpdates/FNAC_KVM-v7.2.7-build0127-FORTINET.out...
Check firmware file ...
Upgrading firmware image from version 7.2.5.101 to 7.2.7.127
Start to restore firmware image..
Cannot read from file /bsc/campusMgrUpdates/FNAC_KVM-v7.2.7-build0127-FORTINET.out
Begin write image to disk...
Errors occured during image upgrade. ret='-1'
Flush firmware failed
This error occurs when FortiNAC server has limited bandwidth connection, and it takes too long to download the Firmware from the FortiNAC repository.
Perform the following checks from CLI to verify if the download file is completed successfully:
- FortiNAC-CLI$gzip --test /bsc/campusMgrUpdates/FNAC_KVM-v7.2.7-build0127-FORTINET.out && echo good
good <----- Command should return good output.
- FortiNAC-CLI$md5sum /bsc/campusMgrUpdates/FNAC_KVM-v7.2.7-build0127-FORTINET.out
636b94047b5257f5308ea6276d196441 FNAC_KVM-v7-build0127-FORTINET.out<----- Command should return the MD5 sum.
Ensure that the FortiNAC server has internet access and can reach the FortiNAC repository fnac-updates.fortinet.net on port Http/Https.
If there is a limited bandwidth connection the download process will take time and that might cause a compromised downloaded file.
Related Articles:
Technical Tip: How to upgrade FortiNAC from GUI
Technical Tip: Upgrade FortiNAC from CLI
Technical Tip: Upgrade FortiNAC-F through the CLI
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