FortiNAC-F
FortiNAC-F is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks. For legacy FortiNAC articles prior to FortiNAC-F 7.2, see FortiNAC.
ebilcari
Staff
Staff
Article Id 421905
Description This article describes the changes to the firmware update procedure in newer versions of FortiNAC.
Scope FortiNAC v7.6.3 and later versions.
Solution

In newer versions of FortiNAC, the firmware file will no longer be downloaded directly from 'fnac-updates.fortinet.net', instead, it will use the FortiGuard servers. Sometimes this procedure can take more time. 

fnac firmware.PNG

 

If the upgrade needs to be performed quickly, the new firmware file can be downloaded directly from the user portal, as shown below:

 

forticare.PNG

 

Download the firmware file for the appropriate hypervisor or hardware appliance (with the .out extension) and upload it directly through the FortiNAC UI:

 

upload firm.PNG