Description This article describes techniques on how to identify, debug, and troubleshoot issues...
FortiManager
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Description
This article describes how to configure a new password on FortiExtender without doing a factory reset.
FortiExtender is a WAN/LAN extension solution from Fortinet and does not allow direct password changes ...
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Description
This article describes the steps to download the MIB File from the FortiExtender.
Unlike FortiGate and other fabric devices, the FortiExtender does not have the MIB file on the support portal (support.forti...
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Description
This article describes the situation when a new FortiExtender is set up and all the physical ports are not seen to be configured and make required settings.
For example:
FortiExtender 200F has 5 LAN RJ45 ...
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Description
This article describes which command can be used to check the drops/packet loss on the interfaces of the FortiExtender.
ScopeFortiExtender, TroubleshootingSolution
Following commands will be helpful when trou...
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Description
This article provides commands that need to be collected from the FortiExtender Command Line Interface to provide more information for the Technical support team when creating a new ticket.
ScopeFortiExtender...
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Description
This article describes how to troubleshoot when the modem status on the FortiExtender shows as 'Resetting or Not inserted'.
ScopeFortiExtender.Solution
Power off the FortiExtender for at least 3 to 5 mins and...
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Description
This article describes how to check and analyze signal strength on a FortiExtender based on the parameter threshold.
ScopeAll FortiExtender.Solution
Refer to the below kb article to configure FortiExtender fo...
Created on
DescriptionThis article explains the steps to overcome CAPWAP DTLS alert - 'Description: Bad Certificate (42)' to address the FortiExtender CAPWAP management issue on the FortiGate.ScopeFortiExtender v7.2 and FortiGate v...
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