Description | This article describes how to diagnose a problem in FortiManager 7.4.7 where inode usage is reaching 100% and causes unresponsiveness (for example no installs or scripts can be run) |
Scope | FortiManager 7.4.7 |
Solution |
For every object created in FortiManager (like address objects, policies, etc.) is assigned an inode as a unique ID for internal reference. This helps FortiManager to track object dependencies and relationships. The inode is not something that is usually seen in the GUI, but it's more relevant to API, database and CLI queries. The problem in FortiManager 7.4.7 appears that due to a system issue, when managing large number of devices, system may exaust inodes to 100%. The issue is related only to version 7.4.7. For example:
FortiManager-1 # diag system print df -i
FortiManager-1 # get system performance
--- partial output --- Hard Disk:
As a result when inodes are exhausted the FortiManager will stop responding and no installs or scripts can be run properly. The temporary workaround that may be applied in this case will be to reboot the device, in order to clear the system files that are keeping the inode usage high.
To diagnose this problem, use the following commands:
diagnose system print df -i get system performance |
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