FortiManager
FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
GusZ
Staff
Staff
Article Id 419307
Description This article describes an issue that might occur when installing a Policy Package with v7.4.8 GA.
Scope FortiManager v7.4.8 GA.
Solution

When installing a Policy Package with v7.4.8 GA, instead of showing the changes to be applied to the target device, the 'Install Preview' might show only a single Unicode character.

 

For instance, the screenshot below depicts an 'Install Preview' containing only a single Unicode character 'ҕ' (U+0495):

 

FMG_7.4.8-Install_Preview-Single_Unicode_char.png

 

Workaround:

Just add or change a comment in a firewall policy and re-install the policy (it must be at the firewall policy level, not just, e.g., a change in the address object definition). The install preview will show the expected changes to the installation on the target device.

 

FMG_7.4.8-Install_Preview-Single_Unicode_char_workaround.png

 

In some cases, it might be necessary to also perform a 'Retrieve Config' (it is not needed to perform a 'Import Configuration').

 

To retrieve it:

Go to Device Manager -> Devices and Groups -> Select the FortiGate device. Dashboard summary -> Total revisions -> Retrieve.