Troubleshooting Tip: Unable to upgrade due to invalid firmware contract

[tnesh]

Description	This article explains why FortiManager/FortiAnalyzer prompts'... does not have a valid Firmware Contract for upgrading/downgrading to another major/minor version.'
Scope	FortiManager, FortiAnalyzer.
Solution	The error message will be prompted when the instance does not have a valid Firmware Contract that is tied to the serial number. Sample scenarios: Expired Firmware Contract. From FortiCloud account (support.fortinet.com). From FortiManager/FortiAnalyzer GUI, go to System Settings -> License Widget. From FortiManager/FortiAnalyzer CLI: diagnose fmupdate dbcontract Using a Trial license. From FortiCloud account (support.fortinet.com): From FortiManager/FortiAnalyzer GUI, go to System Settings -> License Widget. From FortiManager/FortiAnalyzer CLI: diagnose debug vminfo diagnose fmupdate dbcontract Table of upgrade: Major version v7.0 -> v8.0 Unable to upgrade Minor version v7.4 -> v7.6 Unable to upgrade Patch version v7.4.6 -> v7.4.7 Able to upgrade To fix the issue: Renew the existing Firmware Contract entitlement Or: Use a valid license with Firmware Contract entitlement.