FortiManager
FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
Rlinkov
Staff
Staff
Article Id 370680
Description

 

This article provides details on the error received when trying to export/download the Policy Package as a CSV file for none-admin users:

 

 

"{"result":[{"data":null,"id":null,"status":{"code":-1,"message":"You have no permission to access this URL."},"url":"/gui/download"} ]}"

 

 

Exporting the Policy Package as an Excel file additionally works.

 

Scope

 

FortiManager 7.2.5 to 7.2.9.

 

Solution

 

Upgrade to version 7.2.10/7.4.7/7.6.2.

 

Workaround:

 

Set the 'System Settings' to 'Read-Only' instead of 'none' for the relevant user profile to export CSV files.

 

FMG-readonly.png

 

 

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