Troubleshooting Tip: How to set the FortiManager/FortiGate communication protocol keep alive interval

[jasonhong]

Description	This article describes how to set the FortiManager/FortiGate communication protocol keep alive interval.
Scope	FortiManager.
Solution	By default, FortiManager updates the managed FortiGate status via the keep-alive interval. Users can manually set the FortiManager/FortiGate communication protocol (fgfm) via the below FortiManager  CLI command: FMG# config system dm FMG# set fgfm_keepalive_itvl <integer in seconds> (30 - 600, default = 120). FMG# end Apart from retrieving managed FortiGate status through the keep alive interval, the user will be able to instantly retrieve the managed FortiGate status by using the 'Refresh Device' option in Device Manager: Device Manager -> Right-click on the managed FortiGate -> Refresh Device.