FortiManager
FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
mvlasak
Staff
Staff
Article Id 344840
Description This article describes how to enable auto-update logging in case of auto-update issue troubleshooting.
Scope FortiManager 7.2 and newer.
Solution

The auto-update feature in FortiManager facilitates seamless synchronization between FortiGate devices and the FortiManager system. When a configuration change is made directly on a FortiGate device the auto-update feature ensures that these changes are automatically retrieved and reflected in FortiManager’s device database. .

 

Enable auto-update logging via CLI commands below is helpful to find out the auto-update root cause issue:

 

config system dm
    set log-autoupdate enable
end

 

After reproducing the issue, export the log-autoupdate file.

 

diagnose system export autoupdatelog ftp|sftp <server> <user> <password> <remote path> <filename>

 

The exported log file should be provided to Fortinet TAC support in the ticket.