FortiManager
FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
haziqsulaiman
Article Id 365311
Description This article describes how to troubleshoot if the FortiSwitch status in FortiSwitch Manager keeps getting changed to Unauthorized after being Authorized.
Scope FortiManager.
Solution

An issue may be encountered where the status of a managed FortiSwitch keeps changing to Unauthorized in the FortiSwitch Manager page in FortiManager although the switch is shown as Authorized in the FortiGate.

 

FortiSwitch Authorized in FortiGate:

 

fgt.png

 

The same FortiSwitch is shown as Unauthorized in FortiManager:

 

fmg.png

 

This issue might happen when the FortiSwitch is previously connected to a different managed FortiGate, and the previous entry is not yet removed in FortiSwitch Manager.

 

To ensure FortiManager can update the FortiSwitch status correctly, in the FortiSwitch Manager, remove the previous entry before proceeding with Authorizing the FortiSwitch.