Troubleshooting Tip: FortiManager fails to add the model device

[WinterSnowYap]

Description	This article describes how to troubleshoot FortiManager's failure to add the model device in a backup ADOM.
Scope	FortiManager.
Solution	Below is the scenario: At FortiManager run CLI commands: diagnose debug disable diagnose debug reset diagnose debug app fgfmsd 255 <Device Name> In this example, it will be: diagnose debug app fgfmsd 255 FGT diagnose debug application depmanager 255 diagnose dvm debug enable dvmcmd diagnose debug application dmapi 255 diagnose debug application dmworker 255 diagnose debug service cdb 255 diagnose debug service cmdb 255 diagnose debug service main 255 diagnose debug service sys 255 diagnose debug enable At FortiManager inside the ADOM (Backup Mode), Add a Model Device. At FortiManager the FortiGate device is unable to bring up after added using Add Model Device method. Inside the debug result will show similar result. At FortiManager, edit the FortiGate device settings, and perform the changes: Fill up the correct login credentials. Enable the 'Enforce Device Configuration' setting. After that, the FortiGate device will be able to be added to FortiManager.