Created on
10-05-2025
10:20 PM
Edited on
01-06-2026
10:29 PM
By
Jean-Philippe_P
| Description | This article describes how to troubleshoot the error 'data not exist' in regards to user group when retrieving the configuration. |
| Scope | FortiManager, FortiAnalyzer. |
| Solution |
When retrieving FortiGate's configuration, it returns the following error:
When checking the FortiGate's configuration TAC report, the following can be seen in the user group:
It means the 'guest' in the set member "guest" command does not exist or configured.
There are 2 ways to fix the error:
config user group edit "Guest-group" unset member end
Troubleshooting commands: Run the following commands in the CLI before performing the installation:
diagnose debug reset diagnose debug application securityconsole 255 diagnose debug enable
Related article: |
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