FortiManager
FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
iyotov
Staff
Staff
Article Id 406228
Description

 

This article explains how to download the 'execute tac report' output (FortiCare Debug Report) via the FortiManager/FortiAnalyzer GUI.

 

Scope

 

FortiManager v7.4.3 and upper, FortiAnalyzer v7.4.3 and upper.

 

Solution

 

From any GUI page, select the Online Help (?) icon in the top-right corner, then select FortiCare Debug Report:

 

2025-08-13 12_25_58-FortiManager - weepy-fmg-esx47 - Dashboard — Mozilla Firefox.png

 

Generating the report may take a few minutes, depending on the load of the unit and the length of the crashlog/klog.

 

2025-08-13 12_39_37-FortiManager - weepy-fmg-esx47 - Dashboard — Mozilla Firefox.png

 

Once done, the file is downloaded automatically, or a 'save file to' prompt may appear, depending on the browser settings.

 

Note:

From v7.6.3, the FortiCare Debug Report also includes the Apache server logs at the end.

Related documents:

GUI overview v7.6.3 (FortiAnalyzer) 

GUI overview v7.6.3 (FortiManager)