| Description |
This article describes that when authorizing the FortiSwitch from FortiManager it can show the error 'FortiCloud registration Failed'.
|
| Scope | FortiManager, FortiGate, and FortiCloud. |
| Solution |
The registration-related information is requested, returned between FortiGate and FortiGuard, and then monitored by FortiGate.
So there might be an issue between FortiGate and FortiGuard, making the FortiGate fail to fetch information.
To fix the issue, from the FortiGate side, it is possible to run the below command:
config system fortiguard
After running the command, register from FortiManager and FortiGate.
If it still fails, ensure the FortiManager can run FortiGuard to validate the FortiSwitch Serial Number.
exec ping fds1.fortinet.com
Related article: Technical Tip: Verifying FortiGuard connectivity on FortiManager |
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