Technical Note: How to validate the connection status from FortiManager to FortiGuard services

[ojacinto]

Description

This article explains how to validate the connection status of a FortiManager device to FortiGuard services.

Solution

Execute the next commands:

# diagnose fmupdate update-status fgd            ----> Display update status
# diagnose fmupdate update-status fds
# diagnose fmupdate view-service-info [fds|fgd]  ----> Display service info
# diagnose fmupdate fgd-dbver                    ----> Get version of database

This also provides update information for the managed devices

For example:

FMG1000D #  diagnose fmupdate update-status fds
Response=202|UpdatedDate=2017-05-05|UpdatedTime=20:59:32|LastSuccessDate=2017-05 05|LastSuccessTime=20:59:43|Status=0|UpullStat=Connected|UpullErr=Connect error|UpullServer=65.210.95.241|TotalObjNum=7|CurrentObj=7|DownloadSize=15384|TotalPackageSize=15384

FMG1000D #  diagnose fmupdate update-status fgd
Response=202|UpdatedDate=2017-05-05|UpdatedTime=21:09:11|LastSuccessDate=2017-05 05|LastSuccessTime=21:09:11|Status=0|UpullStat=Synced|UpullErr=|UpullServer=208.91.113.75|TotalObjNum=4|CurrentObj=4|DownloadSize=1376|TotalPackageSize=1376

FMG1000D # diagnose fmupdate fgd-dbver
URL Database Version: 00019.24884
Last Updated: 2017-05-05  15:39:58
Spam Database 1: 99.39961
Last Updated: 2017-05-05  14:40:01
Spam Database 2: 88.44392
Last Updated: 2017-05-05  14:53:01
Spam Database 4: 75.27306
Last Updated: 2017-05-05  15:06:01
AV Query Database Version: 00025.00432
Last Updated: 2011-11-14  17:04:03
File Query Database Version: 00000.00000
Last Updated: -  -
FMG1000D #