Description |
This article describes what to do if it is not possible to release quarantine email for one domain only. |
Scope |
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Solution |
1) The below error prompt out when we try to release quarantine email.
2) When the mail event log is checked, it will show this error 'QuarantineException( 4 ), QuarantineImpl.cpp:199, 'Non policy matched user@domain.com'.
3) This is because there is no matching recipient policy. 4) The solution is to configure a new inbound recipient policy like below.
5) The quarantine email can be released successfully now. |
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