FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
pchee
Staff
Staff
Article Id 258328
Description

This article describes the scenario when the error: 'Failed to add the entry to the list' appears when a user is trying to add either an email entry or IP address into the system block list and how to fix it.

 

error.jpg

Scope FortiMail v7.0.1
Solution

Go under: Security -> Block/Safe List -> Setting and enable the setting for Block/Safe List tracking:

 

Setting.jpg

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