FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
Sunil_Panchal
Article Id 219793
Description This article describes how to find old System Quarantine emails.
Scope FortiMail All firmware version.
Solution

When it is impossible to find the system Quarantine mail older than 7 days:

 

1.PNG

 

2.PNG

 

As shown in the screenshot below, every 7 days System Quarantine folder will rotate and will create a new folder on every 7th day.

 

4.png

 

Go to Monitor -> Quarantine -> System Quarantine.

To find older mail and folders, Select 'Folder' and then select the folder that the user is looking for. The list of quarantined folders date-wise is reflected now as expected.

 

3.png