Technical Tip: How to restart/kill processes on the FortiMail with CLI commands

[gcortes1]

Description	This article describes how to restart or terminate processes in FortiMail using CLI commands.
Scope	FortiMail v7.0.x, v7.2.x, v7.4.x, v7.6.x, v8.x.x.
Solution	Restarting processes on a FortiMail may be required if they are not working correctly. Run the following command to see information on processes and their process IDs (PID):  diagnose system top The process ID is listed in the second column: Additionally, it is possible to use 'grep' to find the list of PIDs for certain processes: diagnose system top | grep mailfilterd. Alternatively, use the 'diagnose debug process list <process name>' command to list the specific process running on the FortiMail device. For example: diagnose debug process list mailfilterd The PID is listed in the 1st column. To terminate several selected processes, a signal can be sent one by one to the different PIDs:  diagnose debug process signal 9 PID Starting v7.6.3, the command has been modified as follows: diagnose debug tools process list mailfilterd diagnose debug tools process signal 9 <PID> Related document: debug. Summary: Note: In addition to terminating several selected processes, a signal can be sent one by one to the different PIDs:  diagnose debug process signal 11 <PID>