FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
cysaw
Staff & Editor
Staff & Editor
Article Id 404764
Description This article describes the FortiMail will not submit the Spam URL to FortiSandbox for scanning.
Scope FortiMail.
Solution
  • If the URL has been categorized as a Spam URL by the FortiGuard AntiSpam (not FortiGuard Web filter), the FortiMail will not submit the URL to FortiSandbox for scanning because it can be detected by FortiMail. This behaviour is expected behaviour.

  • The Objective is to improve the performance of the FortiSandbox.

  • If the sender is being safe-listed, which will bypass the entire antispam scanning, and if the URL is categorized as a Spam URL by the FortiGuard AntiSpam, the FortiMail will not submit the URL to FortiSandbox for scanning, and eventually the email will be delivered to the user.

  • It is possible to check whether the URL is categorized as a Spam URL by the FortiGuard AntiSpam (not FortiGuard Web filter) using the link below.
    Antispam