FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
Oliver_FTNT
Staff
Staff
Article Id 196955

Description

 

This article addresses the situation where FortiMail is configured as Gateway or transparent mode and Out Of Office (OOO) messages from Mail server are being blocked or discarded.


Scope

 

FortiMail All Versions


Solution

 

Go to Policy -> Access Control -> Receiving and edit policy Internal/External to the following values:
 
Sender Pattern: Regular Expression
Regular Expression Value:  ^$

Recipient Pattern: User Defined
Recipient Pattern Value: *
Source: IP/netmask: User Defined
Value: "IP address of Mail server"
       Action: Relay

Save the changes and now OOO messages will be relayed to recipient.
 
nagarajs_FTNT_0-1659595376645.jpeg

Note.

It is necessary to configure the other required policies to allow the Outbound mails.

The above policy is for only allowing OOO mails.