Description
This article describes that Cross-search is a useful tool to track any log message from a particular email.
Solution
This tool can be used from the Web interface as follow:
1) From the navigating tree go to Monitor -> Log. Select the current log file and click the view button.
2) Select the search button and search by any of the different options.
1) From the navigating tree go to Monitor -> Log. Select the current log file and click the view button.
2) Select the search button and search by any of the different options.
3) Once the email has been found, select the session ID, or 'right-click' the entry and select cross search.
4) This will display any related log with the session or message.
5) 'Right-click' over the log message to export the logs for later analysis.
